Pricing, Shipping & Delivery

PRICING

Planhorse offers products exclusively in business-to-business (B2B) transactions hence the products advertised on this online store are displayed without any value added taxes . If you are a non B2B customer and/or not registered as a business, please contact our office by email at sales@planhorse.com  with your country code and telephone number and we will contact you either by phone or email to discuss the options. Our online portal allows  invoicing and payments in the most common currencies. 

SHIPPING & DELIVERY 

Planhorse International Ltd supplies products globally using various distributors, warehouse locations and courier services available across the world. The cost of shipping is based on the weight and dimensions of the items ordered and is based on the delivery distance from the closest possible warehouse to the final delivery address . The calculated and estimated freight cost will be displayed at check-out.  In case the actual delivery cost is much higher than the cost calculated at check-out, we will contact you to discuss the options .

Planhorse International Ltd is committed to providing quality, well designed reliable products supported by exceptional customer service . We endeavor the make sure that all products listen on our on line store are in stock and that pricing is true and correct. In the event that and item ordered is not available or if we are unable to fulfill your order for other reasons we will notify your within 2 business days to arrange an agreeable alternative product or a FULL refund.